Technical Support

Choose 3D LiDAR for 3D mapping / spatial perception; 2D avoidance LiDAR for 2D navigation and obstacle avoidance; the 3D avoidance radar for plug-and-play 3D safety (zone guarding, alarm output). Unsure? Call us and an engineer will help you select.

2D avoidance radar supports UART / USB; 3D LiDAR supports 100M Ethernet; the 3D avoidance adapter supports IO switching, CAN and relay outputs, wiring directly to alarms and E-stop circuits.

No. Products ship with standard interfaces and wiring guides; the 3D avoidance solution works in three steps — install, configure, run — with zero coding.

Yes — datasheets, user manuals, drivers and SDK, delivered with the product or on request, plus technical support.

Standard warranty covers repair and spare-unit support with one-on-one engineer response. Details follow the purchase contract and product description.

Yes. We can adjust parameter templates, output logic and integration for your industry/scenario. Call us to discuss.